00:00:00 Quick introduction by Andrea De Ascó
00:01:33 Introductions By John Richardson, Ethelo's CEO and founder. He introduces our Special guests: Joan Botkin and Andrea Reimer
00:03:58 Okotoks is a community engagement leader. What piece of advice would you give to people that are new to the community engagement space and thinking about doing digital engagements?
00:07:04 What are the challenges that you see for municipal leaders that are trying to do digital engagement?
00:08:21 Okotoks has done a number of engagement projects on Ethelo. This includes three planning processes, a budgeting process, a social wellness survey, and there are many other processes in the pipeline.
00:12:55 Working with consultants
00:13:44 Internal buy-in: what are some of the challenges that you've seen while moving into the digital space? - for many of these consultations there's a number of internal stakeholders that need to be engaged as well.
00:20:02 Let's talk about a couple of projects that you've done, Joan. A big one was the municipal development plan. Can you give us a bit of context about this project?
00:29:00 How did these results feed into your planning process in a transparent manner
00:31:17 Overtime, how do you develop a community of users that is literate with the tools so it gets better as it goes? do you offer some training opportunities?
00:36:00 is this more or less work than the traditional open house or does it provide opportunities or challenges that didn't exist with the open house formats?
00:36:52 How did your elected officials deal with moving to online engagement?
00:38:45 Let's talk about the current context. Traditional types of engagement are not so easy right now. Many municipalities are thinking of how to make a shift. What are the main challenges? How are things shifting and where do you see them going?
00:43:16 I've heard that there were a few mentions about challenges around public hearings - how can we do this online? What do you see possibly emerging as new approaches?
00:49:13 How do you deal with Rural / remote communities with limited broadband connectivity? some areas can not download or stream information
00:53:57 Next week's webinar will be about what does democracy look like in an age of social distancing: the collective decision-making functions of a democracy we'll have a panel of experts joining us to bring their insights to this conversation. You can pre-subscribe by filling out the form below.
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